At VacationPirate your privacy is important to us and as such we ensure that we handle your information in accordance with Privacy Principles as set out in the various worldwide Privacy Acts.

Collecting Personal Information

Personal information is any information or an opinion about you. It may range from the everyday (e.g. address and phone number) to the very sensitive (e.g. medical history or condition). At VacationPirate we may collect information relating to you with your consent. Depending on the nature of the transaction we may need to collect information (such as email address, country of origin, travel preferences ) but we will not do so without your consent.

The types of information we collect

In general, when you visit our website you do not have to tell us who you are, or reveal any personally identifiable information to us. Unless you specifically agree to tell us, we will never know who you are, and you are able to interact with our website in a completely anonymous way.

Personally identifiable information is defined as any specific data that could disclose you as an individual, such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address.

When you visit our website our servers automatically record basic information about your usage, such as the type of internet browser and operating system you are using, the date, time and duration of your visit and the pages you viewed. This information is anonymous and does not identify you as an individual, nor will we combine it with information that does identify you as an individual. This information is collected and analysed to provide us with a greater understanding of how visitors use our websites.

Where necessary we collect personally identifiable information on certain areas of our website, for example, if you register on a forum, enter a competition or subscribe to an e-mail newsletter. The personally identifiable information collected may consist of a username or unique user ID and contact information, such as your name, email address, mailing address, telephone and fax numbers. You may have the opportunity to make purchases on our websites, in which case we would need to collect your order information, credit card details and delivery instructions in order to facilitate payment and shipment.

We do not knowingly cause pop up windows to appear on our pages except where partner sites are linked and clicked intentionally.

Who will be collecting your personal information

VacationPirate may collect your personal information for its own use in connection with travel assignments. We will not sell or pass on your details to a third party.

The information we collect is used for our own analysis aimed at improving our products and services. We use personally identifiable information to fulfil your requests or orders for specific services or products. We may also use personally identifiable information to perform other functions including, demographic analysis of site usage (who is visiting our websites and what they are interested in), customising advertising and content seen by our users, and improving our marketing and promotional efforts.

We will not intentionally disclose any personally identifiable information and we do not sell, trade or rent such information to third parties (such as advertisers or telemarketers).

Any personally identifiable information you provide will only be provided to third parties if:

• You consent prior to such a disclosure
• We are compelled or authorised to do so by law
• We reasonably believe there is a threat to someone's life or health
• Our website or business is sold to, or merged with another entity

How your information will be collected

Personal information will be collected from you directly when you express interest in our products and interact with us. This information will be collected in two ways:

1. Through registering your contact details on line via the VacationPirate Web site;
            2. Or when you directly contact one of our representatives via phone, email, fax or in person.

Storage

We store personal information in a combination of secure computer storage facilities and paper based files and other records. We have taken steps to protect the personal information we hold from misuse, loss and unauthorised access and disclosure.

Any information you provide to us is stored and held under generally accepted standards of technology and operational security in order to protect your personally identifiable information from loss, misuse, alteration, or destruction. Only authorised personnel are provided access to personally identifiable information and these personnel are required to treat this information as confidential. Despite these precautions, we cannot guarantee absolutely that any and all unauthorised access to your personally identifiable information will be prevented. 

How Your Personal Information will be used.

Your personal information may be used in connection with the provision of services that you have requested. 

Your personal information may be disclosed to:

Your personal information will not be disclosed to anyone with your prior consent.

Keeping Up-to-date Records

We will take reasonable steps to make sure that the personal information we collect, use and disclose is correct. If your personal details change, such as contact numbers and address, we would appreciate if you could please advise us so we can update records and continue to be of service to you.

Gaining access to Personal Information

Following a written request we will in accordance with the provision of the various Privacy Acts provide you with a copy of the relevant personal information, which we hold about you. 

Your access to the information we hold

If you would like to access, correct, update or de-activate any information you have submitted, please send a request to privacy@vacationpirate.com

We will modify or de-activate any information that could be used to identify you as soon as practicable after your request, unless we are required or authorised by law not to do so. Once de-activated your data will not be accessible, however, due to system backups to magnetic tape media, your data may in some circumstances remain on these tapes. 

Transborder (interstate and international) data movement

At times, personally identifiable information collected from our websites may be transferred between our offices or data storage facilities located in Australia or internationally. Our websites may be viewed and hosted anywhere in the world, including countries that may not have specific laws regulating the collection, use and transfer of personally identifiable data. By using our websites and submitting such information on it, you voluntarily consent to such transborder transfers and hosting of such information.

Your participation on our websites

By using our website, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on our website. We reserve the right to make changes to our Privacy Policy from time to time. We will alert you to any such changes by updating the Privacy section of our websites, and encourage you to check this page from time to time.

Links to other websites

Our website provide links to other third party websites outside our network. We have no control of these sites and do not accept any responsibility for their activities, and we advise you to examine the terms and conditions of using their websites before disclosing any information to them.

Our policy on children's privacy protection

We understand the importance of protecting the privacy of children, especially in an online environment. Our websites are not intentionally designed for or directed at minors 18 years of age or younger, and we do not intentionally collect or maintain information about anyone under the age of 18.

How to contact us for more information

If you have any questions or comments regarding this policy, please email us at: privacy@vacationpirate.com

How to contact us

If you wish to contact us about your personal information you should contact:

Greg Rogers
Chief Operating Officer
Phone: +61 7 5524 1290
 
Email: ceo@vacationpirate.com